Winter Cancellation Policy

If you need to cancel a reservation, call the Kingfield office at (207) 265-2400.

Individual Reservation Cancellations

Reservations cancelled more than 10 days prior to arrival:

  • May be rescheduled at no charge OR
  • Guest can receive a refund less a flat $25.00 cancellation fee 

Reservations cancelled between 10 and 2 days prior to arrival:

  • Are non-refundable.
  • May be rescheduled at the time of cancellation at a cost of $25.00 per person per night OR
  • Will be assessed a $25.00 per person per night fee at the time of cancellation, and the remaining balance can be used as a credit toward a rescheduled trip at a later date. Credit balance will be kept on file for one year.

Reservations cancelled within 2 days of arrival:

  • Are non-refundable.
  • No credits will be issued.

Self-Service Reservation Cancellations

Reservations cancelled more than 10 days prior to arrival:

  • May be rescheduled at no charge OR
  • Guest can receive a refund less a flat $10.00 cancellation fee

Reservations cancelled between 10 and 2 days prior to arrival:

  • Are non-refundable.
  • May be rescheduled at the time of cancellation at a cost of $10.00 per person per night OR
  • Will be charged a $10.00 per person per night fee at the time of cancellation, and the remaining balance can be used as a credit toward a rescheduled trip at a later date. Credit balance will be kept on file for one year.

Reservations cancelled within 2 days of arrival:

  • Are non-refundable.
  • No credits will be issued.

Group Reservation Cancellations

Please call our Kingfield office at (207) 265-2400.

Full-Hut Reservation Cancellations

Please call our Kingfield office at (207) 265-2400.