Cancellation Policy

If you need to cancel a reservation, just call the Kingfield office at (207) 265-2400.

Individual Reservation Cancellations

Reservations cancelled more than 10 days prior to arrival:

  • May be rescheduled at no charge OR
  • Guest can receive a refund less a flat $25.00 cancellation fee 

Reservations cancelled between 10 and 2 days prior to arrival:

  • Are non-refundable.
  • May be rescheduled at the time of cancellation at a cost of $25.00 per person per night OR
  • Will be assessed a $25.00 per person per night fee at the time of cancellation, and the remaining balance can be used as a credit toward a rescheduled trip at a later date. Credit balance will be kept on file for one year.

Reservations cancelled within 2 days of arrival:

  • Are non-refundable.
  • No credits will be issued.

Self-Service Reservation Cancellations

Reservations cancelled more than 10 days prior to arrival:

  • May be rescheduled at no charge OR
  • Guest can receive a refund less a flat $10.00 cancellation fee

Reservations cancelled between 10 and 2 days prior to arrival:

  • Are non-refundable.
  • May be rescheduled at the time of cancellation at a cost of $10.00 per person per night OR
  • Will be charged a $10.00 per person per night fee at the time of cancellation, and the remaining balance can be used as a credit toward a rescheduled trip at a later date. Credit balance will be kept on file for one year.

Reservations cancelled within 2 days of arrival:

  • Are non-refundable.
  • No credits will be issued.

Group Reservation Cancellations

Groups cancelled in entirety more than 30 days prior to arrival:

  • May be rescheduled at no charge OR
  • Group leader can receive a refund of balances paid less a flat $25.00 cancellation fee

Groups cancelled in entirety within 30 days of your scheduled arrival:

  • Are non-refundable.
  • May be rescheduled at the time of cancellation at a cost of $25.00 per person per night OR
  • Will be assessed a $25.00 per person per night fee at the time of cancellation, and the remaining balance can be used as a credit toward a rescheduled trip at a later date. Credit balance will be kept on file for one year.

PLEASE NOTE: Groups whose numbers fall below the minimum group size (12 people) will no longer be eligible for the group discount and will be billed at the retail rate.

Full-Hut Reservation Cancellations

Full-Hut reservations cancelled more than 30 days prior to arrival:

  • May be rescheduled at no charge OR
  • Group Leader can receive a refund of balances paid less a flat $25.00 cancellation fee.

Full-Hut reservations cancelled within 30 days of your scheduled arrival:

  • Payment is not refunded, but can be applied to a rescheduled trip booked within the calendar year. If the trip is rescheduled, a fee equal to 25% of the full-hut rate will be assessed at the time of cancellation.
i.e. If you are scheduled to arrive on 12/3/2015, you must cancel by 11/22/2015 in order to receive a refund less $25.00 or by 11/30/2015 in order to receive a credit on file with us less $25.00 per person. Cancelling after 11/30/2015 would result in no refund and no credit.